Google Comparison Shopping Services. What is it?
Onefeed is a Google Premium Partner CSS Agency
CSS Partners save clients 20% on every click, if you’re not with a CSS Partner you’re losing 20% of your bid value in every auction which means your competitors have a huge positoning advantage and save money as well.
What is Google Shopping CSS?
Google Shopping Comparison Shopping Service (CSS) is an advertising option for Google Ads advertisers in the EU and Britain. CSS was launched due to the €2.42bn EU anti-trust fine that Google got in June 2017. The remedy to the anti-trust findings was opening up the Google auction to non-Google advertisers and splitting off the CSS division as a stand alone unit. In essence CSS is an opportunity to buy clicks at the wholesale rate.
What are the benefits of working with a CSS?
Working with a CSS like Onefeed brings several immediate benefits that make a big difference to performance and service.
1. CSS clients save the 20% Google management fee in their bids. The image below shows the disdvantage that direct Google advertisers face. In essence if you bid £1 in your ads with a CSS you are seeing the full £1 value in the auction. A non-CSS advertiser will only see 80p in the auction as Google take a 20% management fee. This means CSS brings an immediate advantage to positioning in auctions for no change in bid.
2. Google CSS agencies and providers look after all the feed and errors that come Merchant Centre. It’s the role of the CSS to make sure all best practices are adhered to and maintained. CSS providers have to operate at a high level to maintain their status. Onefeed clients get the benefit of the Onefeed management system to help manage and optimise their product feed.
3. CSS providers get access to beta testing and new features before direct Google Advertisers. Google CSS is a great avenue to get betas before the rest of the market. Premier CSS providers are the first in the queue for new features.
4. CSS providers have dedicated support outside of the traditional Ads support. This means CSS providers are able to get faster answers and resolutions to problems.
5. CSS providers often work in parallel to clients direct in Google. This can be through affiliate channels or additional accounts. This type of operation allows for clients to test differing approaches to Google Ads management.
What are the costs of Google CSS?
All Onefeed clients get the CSS for free as this comes part of the package of client mangement we offer. Not only are we great at managing Ads we also make sure our clients take full advantage of all the tools available to save them money.
What Does That Mean For Our Clients?
When CSS first launched in 2018 Google offered a rebate on PPC spend to test this channel. For some clients this was a massive reduction in PPC costs which also gave a huge advantage over their competitors.
We are always surprised to see stores advertising directly with Google as we know they are paying 20% in hidden fees which is damaging their proftability. Imagine paying 20% more than you had to to get the same click. If you’re not using a CSS you’re missing out. There is no downtime to switching to a CSS and it all works seamlessly.
The only difference that merchants see beyond the ability to lower PPC bids is that under their ads it will show ‘By Onefeed’ under their Shopping listings, as you can see in the example above and to the left
What is the process of moving to a CSS Provider?
Contact a CSS provider
Google have a portal that you can use to find a CSS provider that meets your needs. There are usually country specific specialists that operate in one or a handful of territories. There are also CSS providers that work in every country that CSS operates. These tend to be providers that offer the least support and often have thousands of clients and agencies using their services.
CSS Makes Request to Switch
Once you've agreed to move to a CSS supplier and they are happy to work with you the CSS will make a request to Google to move your account away from Google CSS to the CSS partner. There are a few ways of doing this, but we usually move the Merchant Centre account into our Merchant Centre management account. This has no effect on the Merchant Centre or access to your account. It simply allows the CSS to help manage the Merchant Centre account.
The client will need to accept the transfer as part of the process. A message in Merchant Centre is usually issued and this is the way to accept the move request.
Impressions & Clicks Increase
Depending on the transfer you make it can take from 24 hours to 2 weeks for the transition to happen. Some CSS providers set a different transition period which can slow this process down.
Once a client has moved, especially from Google directly we often see the impressions and clicks increase incrementally. This of course is a by-product of not paying the 20% Google management fee and advertisers getting full value for their bids. The actual noticeable increase is predicated on how aggressive the bids were before moving. It can also take PMax a few days to manage the bids to take into account the 20% saving on PPC fees.
What Our Clients Are Saying
We have had our google shopping ads…
They are always striving to achieve the best results not just spend your total budget!
Jess
Ecommerce Manager Direct Heating Supplies
Jess
Ecommerce Manager Direct Heating Supplies
Really good at what they do
Imran Sattar
Director Baby Planet
Imran Sattar
Director Baby Planet
Brilliant company
Dave
ecommerce manager Clear Chemist
Dave
ecommerce manager Clear Chemist
The team at Onefeed are great
MD Online4equine
MD Online4equine
Brilliant all round
Jennifer Ross
Jennifer Ross
Fantastic service
Fantastic service, Onefeed have managed to get us in the google shopping feed for most of our products and this has really helped grow our online presence and revenue, cannot recommend highly enough. Special thanks to Jay & Rachel!
James Nutt
Director Frank Nutt
James Nutt
Director Frank Nutt
Onefeed rock the house
Bang Olufsen
Bang Olufsen
Brilliant company to work with
Ronak
Director The Drinks Basket
Ronak
Director The Drinks Basket
Onefeed have consistently achieved
Steve H
Director e4electricals
Steve H
Director e4electricals
Great guys to deal with
Excellent Company
Anthony Bean
Director Bournemouth Baby Centre
Anthony Bean
Director Bournemouth Baby Centre
Great company to work with
Usman Ali
Director 1st Furniture
Usman Ali
Director 1st Furniture
Great expertise and support
Peter
Roksys
Peter
Roksys
You couldn’t ask for a better PPC Management Company
Adam Sergent
Director Tap'n'Shower
Adam Sergent
Director Tap'n'Shower
Excellent Service that provides good…
Andrew Beckett
MD Hello Brave
Great service & communication as ever…
James McCartney
Appliance City
We have been with Onefeed for some…
They have made a considerable different to our sales improvement.
Would definitely recommend.
John Lloyd
MD Ideas4pets
John Lloyd
MD Ideas4pets
Cannot fault their service
Mark
Ecommerce Director Flush Bathrooms
Mark
Ecommerce Director Flush Bathrooms
Passionate and Responsive Company
Ian
MD Shoestore
Ian
MD Shoestore
Fast, professional and efficient
A Great Company to work with
Jeff Mills
Baby & Co
Jeff Mills
Baby & Co
Great service, pro-active, not a single complaint
Milly
Liberty London
Milly
Liberty London
We’ve seen big increases in efficiency with Google Shopping and love the genuine care they obviously feel towards their customers.
First, it has taken the worry out of having to manage and constantly ‘be on the case’ of bidding amounts in PLAs and other CPC sites.
Secondly, it’s reduced the development work and time needed to create new feeds when trying new marketing channels.
Thirdly, we’ve been able to tap into OneFeed’s experience saving us time and effort.
We’ve seen big increases in efficiency with Google Shopping and love the genuine care they obviously feel towards their customers into the future.
Head of E-Commerce
UK Tool Centre
Head of E-Commerce
UK Tool Centre
Shavers.co.uk have been with Onefeed for a number of years
Andrew Edwards
MD Shavers
Andrew Edwards
MD Shavers
We have worked with Onefeed for many years now and seen continued improvement
Kat Cowan
Ecommerce Manager Matalan
Kat Cowan
Ecommerce Manager Matalan
The results for Tiffany have been beyond expectation
Neil Walters
Director Tiffany Lighting
Neil Walters
Director Tiffany Lighting
Onefeed have been a pleasure to work with this far
Sam Johnson
Head of Internet Sales, Luke 1977
Sam Johnson
Head of Internet Sales, Luke 1977
Brilliant company to work with!
Ronak
CEO The Drinks Basket
Ronak
CEO The Drinks Basket
Onefeed helped develop my business from a small idea to a well-known and successful retailer
Grace Tindall
Founder Scaniborn
Grace Tindall
Founder Scaniborn
Trading Depot has seen considerable success since working with Onefeed
Kelly Bolt
MD Trading Depot
Kelly Bolt
MD Trading Depot
A relationship built on trust, open communication and consistently remaining on the ‘same page’
Sue Ritzdorf
Marketing Manager Park Cameras
Sue Ritzdorf
Marketing Manager Park Cameras
Very professional, efficient & they really know their sector
Ashley Tomkins
MD TackleUK
Ashley Tomkins
MD TackleUK
Fantastic company to work with
Paul Walsh
MD WeSellTek
Paul Walsh
MD WeSellTek